How do I get started on MacOS?

  1. Download Soundly.
  2. Open Soundly.dmg from the download folder.
  3. Drag and drop the Soundly icon to the applications folder.
  4. Go to the applications folder.
  5. Double click the soundly icon.

How do I get started on Windows?

  1. Download Soundly.
  2. Open Soundly-setup.exe from the download folder.
  3. Follow the setup wizard and select destination folder for Soundly.
  4. Go to destination folder for Soundly.
  5. Double click the Soundly icon.

How do I register?

  1. Open Soundly.
  2. Click Register.
  3. Type in your email and desired password, read and agree to the EULA.
  4. If you have received a promotion code, select this option (you'll know if you have one).
  5. Click Select Subscription.
  6. Select subscription: Free, 24hr Pass or Pro Monthly.
    • Billing details and Payment: If you have selected a subscription with fee (24hr Pass or Pro Monthly):
    1. Fill out your Billing details.
    2. Click Payment.
    3. Fill out your credit or debit card information.
    4. Click Purchase.

NOTE: if you have selected Pro Monthly, a monthly fee ($14.99) will be charged to your credit or debit card.

How do I reset or change my password?

If you are signed in to Soundly and would like to make changes in your user account, but have forgotten your password:

  1. Click your email address in the top right corner.
  2. Click Log out.
  3. Click Sign in.
  4. Type in email and a wrong password.
  5. Click OK in the wrong password message window.
  6. Click Forgot your password? Click here to reset password
  7. Follow further instructions.

If you are not signed in and got a “wrong password” message:

  1. Click Forgot your password? Click here to reset password.
  2. Follow further instructions.

What are the differences between the subscriptions?

Free:

  • Access to 400+ sound effects in the Soundly-cloud.
  • Soundly can index 2,500 local sound effects (on your computer, external storage device or local network).
  • No Shop add-ons.

24hr Pass

  • 24 hours access to 10,000+ sound effects in the Soundly-cloud.
  • Soundly can index an unlimited number of local sound effects (on your computer, external storage device or local network).
  • Free Shop add-ons.
  • Paid Shop add-ons.

Pro Monthly

  • Continuous monthly access to 10,000+ sound effects in the Soundly-cloud.
  • Soundly can index an unlimited number of local samples (on your computer, external storage device or local network).
  • Free Shop add-ons.
  • Paid Shop add-ons.

Multi-user subscription

  • Continuous monthly access to 10,000+ sound effects in the Soundly-cloud.
  • Soundly can index an unlimited number of local samples (on your computer, external storage device or local network).
  • Free Shop add-ons.
  • Paid Shop add-ons.
  • Sound library cloud stage.
  • Admin and user account management.

What is the price for a multi-user subscription?

We give discounts to multi-users depending on how many users you need. Please contact us on email mail@getsoundly.com with information regarding number of users, and we will get back to you with an offer.

What are the benefits with the multi-user subscription?

With a multi-user subscription, your company or studio can manage several user accounts with one or several admin accounts. In the multi-user admin menu, you can control user access to Soundly's sound effects cloud. You'll also get access to cloud storage, so that your company or studio can create a private cloud. Multi-user subscription is the only subscription with private cloud storage and the possibility to share uploaded private libraries with external or internal users.

How do I sign up to the multi-user subscription?

In the subscription menu, click More Options. Click Select and send us an email mail@getsoundly.com with information regarding number of users, and we'll get back to you with an offer.

Are my debit or credit card information safe with Soundly?

Yes, safe and sound. Soundly does not store any of your debit or credit card information in our databases as our payment service is provided by Stripe

Do you give a discount to students?

We give a 50% discount to students. Send us an email mail@getsoundly.com with a scanned copy of your student ID.

Do you give a discount to educational institutions?

We give big discounts to educational institutions. Send us an email mail@getsoundly.com with information regarding number of users and school documentation.

I will suspend my subscription for a while. Will my playlists, library-selections and settings be the same when I continue my subscription?

Yes. Everything will be as you left it.

Can several people be signed in as the same user?

A Soundly user can only be signed in to one computer at the time. If you try to sign into another computer, the first computer will be logged out.

How can I limit my sound effects search to one or several specific libraries?

  1. Go to Sounds.
  2. On the left next to the Cloud button or Local button click the right pointing arrows. You can now see all of your local and cloud based libraries.
  3. Uncheck or check libraries as you wish to search the checked libraries.

How can I save a selection of libraries that I often use?

  1. Select the desired combination of libraries that you wish to save.
  2. Click the three dotted menu button at the top of the list of libraries.
  3. Click Save Selection and name it as you wish.

Selections of libraries are entered in the three dotted menu button or by shortcut — CMD/CTR+number seen in menu.

What is Dock-mode?

Dock-mode places the Soundly interface on the bottom on the screen. When enabled, only the necessary tools for a good workflow are clickable: the searching tool, search result, and the waveform frame with editing tools.

If you wish to go to Settings or Store click Undock and you see the standard view.

There is no sound. Why?

  1. Go to Settings.
  2. Locate the menu for Audio.
  3. Ensure that you have the correct Output Device selected:
  • If you are using your computer's output: Select Built-in Output.
  • If you are using external hardware as output: Select the hardware you are using.

If you are a Pro Tools user, see When is Rewire a necessity?

When is Rewire a necessity?

If you are using Pro Tools, you might be using hardware that support sound to Pro Tools exclusively. Then you'll need Propellerhead’s Rewire.

MacOS:

  1. Go to Settings.
  2. Scroll down to the bottom of the interface.
  3. Locate the menu Rewire.
  4. Click Install.
  5. Restart Soundly.
  6. Go to Settings.
  7. Locate the menu for Audio.
  8. Select Rewire as output in Output Device.
  9. Go to Pro Tools.
  10. Select Rewire as input source for desired listening track or AUX.

Windows:

If you are a Windows user, rewire is already installed in Soundly:

  1. Go to Settings.
  2. Locate the menu for Audio.
  3. Select Rewire as output in Output Device.
  4. Go to Pro Tools
  5. Select Rewire as input source for desired listening track or AUX.

Does Soundflower work with Soundly?

Yes. You can route audio to sequencers with Soundflower as an output device. Here’s how:

  1. Go to Settings.
  2. Locate the menu for Audio.
  3. If you have Soundflower installed you should see it as an optional output device.

Note: Soundflower is only available for MacOS. There are other options for Windows, but we haven't tried any out.

How can I manipulate sound effects?

  1. Select the sound effect you’d like to change.
  2. In the waveform window click the three dotted menu button.
  3. Select whether to select all/clear selection, reverse, invert stereo (switch around L with R), normalize, convert to mono (either the sum of L & R or L or R).

Can Soundly spot to Pro Tools?

Yes. And if you spot a selection, the sound effect will transfer with handles. If you wish to spot a selection or a whole sound effects to a marked track in Pro Tools, where the cursor is located, follow these steps:

  1. Select the sound effect in Soundly.
  2. Mark selection (if desired).
  3. Press s on your keyboard.

Is there a way to spot multiple files and have them imported in linear order in Pro Tools?

Yes. Select desired sound effects and click s to spot them to the cursor, or b to spot them to the bin.

What are the differences between Cloud and Local library?

Cloud: library access include Soundly's library, ad-ons, and uploaded private libraries.

Local libraries are stored on your computer, external storage device or local network.

How can I index private sound effects in my local Soundly library?

You can index sound effects from your computer, external storage device, or your local network by dragging and dropping file(s) or folder(s) over Soundly. Doing so does not mean that you physically upload the files; it means that soundly index them to the search function so they are easy to locate, along with the sound effects from the Soundly-cloud. If you have your sound effects stored on an external storage device, you'll still need to have this connected to your computer.

What is collaboration space?

It’s your own private space in the Soundly cloud where you can upload sounds and share them with other users.

Can I upload files to the cloud?

Users on the pro monthly and multi-user subscriptions can upload their private files to the Soundly cloud and share them with other users.

How do I upload libraries to my private cloud?

If you have access to Soundly's cloud storage and can upload private sound effects to the cloud. This means that your uploaded sound effects are available only for you and and the users you wish to share with.

When you drag files or folders over the Soundly interface, you will see an option whether to upload to your private cloud, or index your local stored sound effects. Select the Cloud.

How do I share a library?

  1. Go to Sounds.
  2. Click the right pointing arrow to the left for Cloud.
  3. Right-click the private cloud library you would like to share.
  4. Click Share
  • Email: fill out the email address and set user rights for the library you wish to share. If you wish to edit an already existing user:
    1. Scroll down to the next window Users in library.
    2. Select the user(s) you wish to edit.
    3. Scroll further down to Edit User.
    4. Set desired rights or remove user(s).
  • Contacts: edit or select already existing contacts rights for access and uploading to a private library:
    1. Select user(s) and set rights.
    2. Click Add User(s).

    If you wish to edit an already existing user:

    1. Scroll down to the next window Users in library.
    2. Select the user(s) you wish to edit.
    3. Scroll further down to Edit User
    4. Set desired rights or remove user(s).
  • Organization: select users within the organization and set user(s) rights. If you wish to edit an already existing user:
    1. Scroll down to the next window Users in library.
    2. Select the user(s) you wish to edit.
    3. Scroll further down to Edit User.
    4. Set desired rights or remove user(s).

Someone shared a library with me. How can I view it?

  1. Next to Libraries, click the three dotted menu button.
  2. Select Refresh Library.

How can I add a library from the store to my libraries?

  1. Go to Store.
  2. If you wish to add a free library, click Add on the right of the desired library.
  3. If you wish to purchase a library, click Purchase on the right of the desired library. Payment goes through Soundly.

There are more libraries coming!

How can I find sound libraries in the store?

You can also use the search function to find libraries. In the store menu:

  1. Click Search.
  2. Type in keywords for your desired sound effects category.
  3. Go.

How can I add sound effects in a playlist?

  1. Click New Playlist.
  2. Name it.
  3. Drag and drop desired sound effects into the playlist.

Can I share a playlist?

Yes you can share playlists. The person you share it with must also have access to the files to see them

  1. Right-click the playlist you wish to share.
  2. Click Share
  • Email: fill out the email address and set user rights for the playlist you wish to share. If you wish to edit an already existing user:
    1. Scroll down to the next window Users in playlist.
    2. Select the user(s) you wish to edit.
    3. Scroll further down to Edit User.
    4. Set desired rights and click Update User(s), or Click Remove user(s) if you wish to remove users from the playlist.
  • Contacts: edit or select already existing contacts rights to manage and add sound effects to a playlist:
    1. Select user(s) and set rights.
    2. Click Add User(s).

    If you wish to edit an already existing user:

    1. Scroll down to the next window Users in playlist.
    2. Select the user(s) you wish to edit.
    3. Scroll further down to Edit User.
    4. Set desired rights and click Update User(s), or click remove user(s) if you wish to remove users from the playlist.
  • Organization: select users within the organization and set user rights to use a playlist.
    1. Click Add User(s) to playlist.

    If you wish to edit an already existing user:

    1. Scroll down to the next window Users in playlist.
    2. Select the user(s) you wish to edit.
    3. Scroll further down to Edit User.
    4. Set desired rights and click Update User(s), or click remove user(s) if you wish to remove users from the playlist.

Are the Local sound effects in my library available to other users?

No.

As a multi-user, how can I add users?

Go to Multi-user Admin. You can either:

Option A

  1. Switch On Advanced Promo Code Options.
  2. Click Generate new.
  3. Click Copy to clipboard.
  4. Paste the code in an email.
  5. Send it to the user and let this person do the rest of the registration.

Option B

  1. Scroll down to the next menu in the Multi-user Admin menu.’
  2. Type email, password and define the users role.

As a multi-user subscriber, how can I set users data upload limitations?

  1. Go to Multi-user Admin.
  2. In the bottom of the menu, select user by switching the person On.
  3. In the menu above you can edit data limitations in Set Storage enter value.
  4. Click Update.

What is the difference between shared network database and local networking?

When using a shared network database the folder your sound effects are stored in contains a database file. This file makes sure all the content is indexed in Soundly so that when others connect, the library is pre-indexed, and if other users have permission, they can edit the content.

How do I set up a shared network database?

First you need to have a storage device with sound effects connected to your local network and viewable from your computer. The libraries you wish to create must be in folders.

  1. Click File in Soundly's application bar menu.
  2. Click New shared network database.
  3. Select the sound effects folder on your network storage device by clicking the folder icon in Select database location.

If you already have set up a local database via Networking in settings and you wish to add this database to your shared database switch on Duplicate local database. With this setting on, selected users will have access to a pre-indexed library with the possibility to add or delete material.

If you wish to have password protection on your shared network database switch on Password protect and select password.

If you wish to have control over the administration of your shared network database switch on Restrict editing. You can add admins if you wish to have several users in control.

How do I connect to a shared network database?

First you need to make sure you have a storage device on you local network containing an Soundly database folder:

  1. Click File in Soundly's application bar menu.
  2. Click Connect to shared network database.
  3. Select folder by clicking the folder icon in Select folder.

How do I add sound effects to my shared network database libraries?

If you wish to add sound effects to a shared network database:

  1. Upload files to the folder in the network storage device.
  2. Go to Sounds in Soundly.
  3. Under Network, select the folder where you added material.
  4. Right click.
  5. Click Refresh. The data base is now updated and the new material is indexed and available.

Can I connect to my shared network database when I am connected to an external network?

If your router supports external connections, you can connect to your database from an external network. Figure out the router settings and go go go.

Can I use sound effects stored in my Dropbox, Google cloud, Apple iCloud or any other cloud?

No, unfortunately not. But we are working with ideas to make this work.

How does the offline mode work?

Soundly is meant to be online. When using Soundly offline, you won't have access to the sound effects cloud (or private cloud). However, you can still use Soundly with your locally stored sound effects (computer, external storage device, or local network). Here’s how:

  1. Click User in the application menu bar.
  2. Click Offline mode. You'll now have access to your indexed local sound effects.

How can I use Soundly on an offline computer?

Here’s how:

  1. Go to Settings (on your computer with an installed and running version of Soundly).
  2. Locate the menu for Offline.
  3. Click Export Offline license.
  4. Close Soundly.
  5. Make a copy of Soundly and the offline license to an external storage device.
  6. Install Soundly on the studio's Computer.
  7. Go to Settings.
  8. Locate the menu for Offline.
  9. Click the folder icon.
  10. Select the file Offline.lic.
  11. Click Import. Soundly is now supported on the offline computer for as long as you have paid for.

What shortcuts are embedded in Soundly?

  • CMD = Command button on MacOS.
  • CTR=Control button in Windows.

SFX-editing:

  • Select All = CMD/CTR+a
  • Clear selection = Double click waveform
  • Reverse audio = CMD/CTR+r
  • Invert stereo = CMD/CTR+i
  • Normalize Audio = CMD/CTR+n
  • Sum to mono = CMD/CTR+m
  • Left to mono = CMD/CTR+Arrow left
  • Right to mono = CMD/CTR+Arrow right

Switch between different library selections: if you have saved selections of different libraries, you can see the shortcuts to the selections next to the selection title when clicking the three dotted library menu button. Example as seen in the menu:

Shortcuts when using Pro Tools:

If you wish to send a selection or a whole sound effects to a marked track in Pro Tools where the cursor is located:

  1. Select desired sound effects in Soundly.
  2. Mark selection (if desired)
  3. Press s on your keyboard.

If you wish to send sound effects to the Pro Tools Bin (region list):

  1. Select desired sound effects in Soundly.
  2. Press b on your keyboard.

I have made a high quality sound effects library. Would you be interested in purchasing the sound effects?

Yes, if your sound effects can fill out holes in our library we may be interested. Send us an email mail@getsoundly.com and let us listen.

I have made a high quality sound effects library. Can I exchange sound effects for a subscription?

Yes, if your sound effects can fill out holes in our library we may be interested. Send us an email mail@getsoundly.com and let us listen.

Where is my local library database stored?

MacOS:

  1. Go to Finder.
  2. Press CMD+Shift+g on your keyboard.
  3. Copy-Paste “/Library/Application Support/Soundly/” into the search field.
  4. Go. The file name is LocalFilesDB.

Note CMD =C ommand button in the CMD+Shift+g.

In Finder, you can also select Go in the menu bar, and select Open in Finder.

Windows

  1. Go to Users/[Your User]/Soundly Data/ The file name is LocalFilesDB.

Do you have other questions? Email us at mail@getsoundly.com.